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Position Description

Pay Grade: Professional 4

The Accessibility Technologist provides accessibility guidance and support to faculty, ensuring that digital content used in learning environments is accessible to all students, including those with disabilities. This position collaborates with faculty to create inclusive educational experiences, develops and delivers training on accessibility best practices, and periodically audits courses to ensure compliance with accessibility standards.

Responsibilities and Duties ( - Essential Functions)

To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described.

- Provides advice and support to faculty in the design of course materials, ensuring they meet accessibility standards

- Researches, develops, markets, and conducts professional development opportunities for faculty on Title II regulations, accessibility best practices, and accessible design principles

- Periodically reviews and audist courses in the Learning Management System (LMS) to ensure ongoing compliance with accessibility standards, and recommend improvements where necessary

- Provides support and technical solutions for faculty and staff to support students with disabilities in the learning environment

Collaborates and works closely with the Disability Support Services team to support students with accessing digital content

Evaluates new requests for teaching and learning software, applications, and third party LMS integrations to ensure WCAG standards are adhered to

Reviews accessibility related support requests and offers guidance to faculty through tickets, calls, and chat

Provides training and support to Academic Technologies team to ensure consistent messaging and user support are provided

Qualifications

Knowledge, Skills & Abilities:
Effectively communicate complex technical matters related to disabilities both verbally and in writing, and work comfortably with diverse populations

Commitment to encouraging and participating in delivering an inclusive learning environment for all students

Ability to work efficiently under time constraints; ability to multi-task/prioritize

Strong organizational skills, attention to detail, and ability to maintain accurate records

Must possess excellent communication, technical, project management, organizational, and time management skills

Proficient in instructional design principles, Universal Design for Learning (UDL), and similar concepts

Requirements:

Bachelor's degree

Experience with HTML and WCAG 2.0 accessibility standards

Knowledge of how individuals with disabilities access utilize the internet and applications for learning

Proficiency with Microsoft 365, internet browsers, and other widely adopted applications used in the learning environment

Proficiency with Learning Management Systems, preferably Blackboard

Must be able to work occasionally in the evening

Valid Driver's license and approval required by the College’s liability insurance carrier

Preferences:

Master's degree in Instructional Design or related field

Online teaching experience

Certified Professional in Accessibility Core Competencies (CPACC) certification

Experience with screen readers, such as JAWS, to navigate digital content

Experience captioning videos

As an equal employment opportunity employer, Wake Tech values our workforce. Wake Tech is committed to reaching students in every part of Wake County and rallying around them to go as far as their dreams, talents and resilience will take them. As an institution of higher education, we are committed to valuing the unique experiences of the Wake Tech community. We strive to be self-reflective of the kind of student body we represent and the culture we are building, and we care deeply about supporting each employee's professional growth.

search terms: Technologist+Digital Content
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